Help in a crisis
Sometime you may need help and support in an emergency, from agencies other than the emergency services. In those times, the following contacts may be useful.
The Samaritans – Available 24 hours a day, 365 days a year the Samaritans can be called on 116 123 (UK) or 116 123 (ROI), numbers that are free to call.
Switchboard (the LGBT+ helpline) – Available on 0300 330 0630 Switchboard is open 10am-11pm every day. It provides an information, support and referral service for lesbians, gay men and bisexual and trans people.
Your local council should have a social worker who works outside office hours and their contact details can usually be found on your authority’s website.
Shelter – Provide a free housing advice helpline on 0808 800 4444. The helpline’s open 8am – 8pm on weekdays and 8am – 5pm on weekends, 365 days a year.
Domestic violence support
National Domestic Violence Helpline – Run in partnership between Refuge and Women’s Aid, this helpline is available on 0808 2000 247. It’s open 24 hours a day, 7 days a week and is open to women and children experiencing – or who have experienced – domestic abuse.
National LGBT Domestic Abuse Helpline – Available on 0800 999 5428 this helpline provides confidential support to all members of the LGBT communities, their family, friends, and agencies supporting them. Check the website for opening hours.